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Privacy Policy

The Edinburgh Jazz & Blues Festival collects certain information or data about you when you use our site and book tickets with us directly or via third party box-offices acting on behalf.

What we collect

  • Your email address and subscription preferences when you sign up to our mailing list and how you interact with our emails
  • Your Internet Protocol (IP) when you visit including how you use the site via cookies
  • Questions, queries and feedback you leave if you contact Edinburgh Jazz & Blues Festival 
  • Survey data collected via external questionnaire online platforms
  • Data relating to show bookings which is securely transferred to us by our ticketing partners

What we do with your data

  • Use your information to respond to you directly or to update subscriptions
  • Use feedback to help improve the services we provide
  • Use it to help improve the usability and navigation of the website
  • Survey data may be passed on to third party analyst companies that are conducting research for us. However, all data transferred will be anonymous
  • Use show booking data to improve our programming and understanding our audience

Keeping your data secure

  • Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit

Any data you send is at your own risk.

  • We have procedures and security features in place to keep your data secure once we receive it

Disclosing your information

  • We will not pass on your data to any third parties unless we have a legal obligation to do so.  We won’t share your information with any other third party organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites

Your rights

  • You can find out what information we hold about you, and ask us not to use any of the information we collect. You can submit this request by emailing - please note this can take up to 90 days to process this request
  • If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the ‘unsubscribe’ link that appears in every email

External links to other websites

  • links to several external sites. Our privacy policy does not cover these sites or transactions carried out on these sites. This includes our third party ticketing operators who are covered by their own privacy policy and terms and conditions. It is your obligation to read and accept these before you use their services


July 2020

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